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NEWSLETTERS

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September 2005
DMS 660 NOW AVAILABLE

Split Transactions

It’s been a long and hard battle, but finally split payments are now possible with the DMS Series 660 and above.

Previously, in DMS 659 and below, orders could only take a single credit card or single check. While adding a check AND a credit card was easy, splitting a payment up into two or more credit cards required some ‘original’ thinking and workarounds.

Now, in 660 and above, split payments are now possible.

new order

Here is a quick summary of how it works: as items are being added to an order, a new value called “Payments left to apply” accrues in the lower-left hand corner. This amount is then debited by adding a particular transaction to the order, in any amount. You can see in the lower left-hand corner of the screen that the transactions for the order that have been applied are listed, along with the payment amounts. This arrangement makes it extremely easy to break an order up into as many different payment types and amounts as you wish.

Driver Checklists-

Another nifty feature in 660 is the ability to utilize Driver Checklists. In short, just like you link a menu option/choice to an item, you can now assign a “checklist” line to a menu item.

For example, your most commonly forgotten item may be the flour shells that  accompany Mexican fajitas. With a driver checklist, you can attach the line “Don’t forget the shells” to the menu item in the menu editing screen.

This will then generate a “driver checklist” which optionally shows up at the bottom right-hand corner of the driver page. In this checklist, the driver will see the summary of all checklist items that have been attached to the menu items, giving him/her quick overview to double-check the accuracy of the order contents.

For more information on how to upgrade to the 660 series, or for more information on any of the other goodies it contains, don’t hesitate to contact us.

GROUP ORDERING NOW AVAILABLE

The ability to place group orders can now be optionally activated on your on-line order taking engine.  This module will allow your customers to create colleague lists, initiate a luncheon (or group order) and invite colleagues to a meal.

Once the user logs into the engine with a valid user account, the option to create a group order appears on the left hand side:

group order

The user can then create a group order and invite members of his or her colleague list.  The manager can then select the time for delivery, the restaurant, and their own menu items just like a normal order.  During this time, an "order threshold" time also established as a cut-off deadline for persons adding items to the order.

Each member from the college list will then receive an email with a link to the order waiting on the web server, inviting them to add their individual items to the order. 

By clicking on the link in the email the invited users can then add their individual menu items to the order.

When either the last person has ordered, or the order has passed the ordering deadline, the web server submits the order to your copy of DMS for processing.  Each item is then marked with each individual person's name on the order, just as if you had taken the group order in DMS.

For more information on this feature, or to have it activated on your account, please call our office.

FAQ OF THE MONTH

Where is the updated DMS Manual? Finally.. it's here! You can download the 660 manual in PDF form from here dms_660_Manual.pdf


DataWedge Services

Web Services

The process of caring and feeding your own web server on your local network can be an expensive and daunting task.  Not many companies have the financial resources to purchase and maintain the hardware necessary to run a web server our of their office, in addition to the technical savvy necessary to keep it secure from hackers on the internet.

DataWedge has created our On-Line Ordering engine to solve all of these problems.  Your restaurant and menu data is uploaded and hosted securely on our professionally hosted internet server, away from your office internet connection--giving hackers no place to scratch away at your network.

Our system is billed on a "pay-for-what-you-use" system.  This means for as little as $50 a month, you can have a professional web presence available on the internet including restaurant information, menus, and on-line ordering.  Use of our templates and get on the internet in a matter of days!  For an example of a template site, you can click here, or click here.

Do you have an existing web site, but just want to include on-line ordering functionality?  No problem... our On-Line Web engine has the ability to be wrapped inside a frame.  Measuring only 720 pixels wide, you can easily integrate your own web site around an instance of an ordering engine, and have the ability to push DMS data out to the internet, and have orders push directly into your system.  To see examples of companies that have integrated their own web sites with our ordering engines, you can click here, or you can click here.

If you would like more information on our on-line ordering engine, please don't hesitate to contact us at (208) 874-4185.

Meal Monger

Meal Monger represents our aggregated web site, aimed at being the target of national marketing campaigns.  Because DataWedge utilizes a "pay-for-what-you-use" billing system, it's in our best interest to drive as many transactions as we can towards your service. 

We currently employ an aggressive marketing campaign utilizing a "keyword match and click-through" model on Google.  We also have "re-marketing" campaigns designed for customer retention.  These marketing efforts are designed to bring existing customers back to your delivery service, and are typically sent out prior to holidays or major events.  Example mailers can be seen by clicking here, or clicking here.

If you would like more information on being a part of Meal Monger, please contact us at (208) 874-4185.

Credit Card Processing

DataWedge has teamed with Nova - the nation's second-largest credit card processing system - to provide a seamless charge authorization system that accepts a full range of bank and T&E cards.  The DataWedge/Nova partnership offers a number of advantages over other card processing alternatives:

  • Low transaction/discount charges resulting from the purchasing power of one master contract for DMS clients
  • Elimination of  ICVerify as a card processing gateway.  DMS is certified with the NOVA system for direct data transmission to their system.
  • The ease and efficiency of a "seamless" process from order entry to authorization to funds transfer into your account

If you would like to know how much you can save over your existing credit card services, please click here and fill out our request form.

Off-Site Backup

Too many times we have seen a client simply ignore the duties of backing up their system.  Make no mistake:  every single hard drive on the planet will eventually fail... it's only a matter of time.

DataWedge has pre-purchased the internet bandwidth and server capacity on the internet to offer off-site backup services to our clients.  For a small service fee of $35 a month, DMS can now upload an encrypted copy of your DMS Database to our internet server each night during the nightly maintenance routine.

Each morning, our internet server then scans each upload and generates an e-mail notification that is sent back to each customer.  That means for roughly $1 a day, you can arrive at your office each morning and be notified that your data is safe and secure at an outside facility.

If you would like more information on this service, please contact us (208) 874-4185.

Copyright 2005, DataWedge, LLC


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