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What are the components that make up DMS?
DMS is composed of a main server, a fax server, and one or more workstations.
What type or kind of computer do I need to run the software?
All
of the above DMS components can be run on a single computer. However,
for larger operations, these components are typically broken out and
run on separate machines on a LAN (Local Area Network).
We recommend the following MINIMUM for your copies of DMS:
- Windows 2000 Service Pack 4 or better
- 10 Gig Hard drive or better
- 17” SVGA Monitor (1024 X 768 or better) strongly recommended
- Mouse and Keyboard
- Windows-compatible printer
- Windows installed Fax Modem (for fax server)
- Always on Internet Access required for web or assisted dispatch modules (i.e., DSL, Cable-Modem or better)
Please note that this represents the absolute MINIMUM required.
DMS is based in Microsoft's .NET framework. We
strongly recommend at least the PROFESSIONAL version of Microsoft
Windows XP, Vista, or Windows 7 for your operating system.
Does the system come with fax software?
Yes. DMS comes with it’s own fax server software. The fax system is only able to process fax requests from DMS.
Is the system able to accept credit cards?
DMS integrates with Elavon for credit card processesing, offering a complete and secure PCI compliant processesing solution.
What is “Assisted Dispatch?”
DMS
has the ability to send text messages to a variety of cellular
carriers, cutting down on dispatcher overhead. This technology allows
the dispatcher to send pages to the driver over his/her cellular phone
with a summary of order information. This cuts down tremendously
on the “dispatcher chatter”, and allows for the company to
hide the customer information from the restaurant.
Can I accept orders placed on-line?
Yes.
DataWedge, LLC, also offers an on-line ordering component with the DMS
software. Depending upon the web package you sign up for, you can
either quickly establish a brand new web presence if you currently have
or you can integrate our on-line order taking engine with your current
web site. Contact DataWedge for more details.
Does DMS come with SQL Server?
DMS
comes with Microsoft's free version of SQL Server 2005. This
version of SQL Server is capped to a database size of 4GB, which is
more than adequate for the majority of RDS operations. For
larger DB operations, RDS's are able to seamlessly upgrade to
Microsoft's full version of SQL Server.
How much does DMS cost?
For DMS prices please
visit our pricing page.
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